Frequently Asked Questions
Everything you need to know about your Tajinebanane order.
How long will it take to receive my order?
Standard shipping usually takes 3-5 business days within Europe, while international deliveries can take between 7-12 business days depending on your location.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached.
How do I care for my Tajinebanane garments?
To preserve the quality of our fabrics, we recommend washing inside out at 30°C on a gentle cycle and avoiding the tumble dryer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and customs duties are calculated at checkout based on the destination.
How can I track my package?
Once your order is dispatched, you will receive an email containing a tracking number and a link to follow your parcel's journey in real-time.